This announcement is to inform you of an important upcoming change to our service infrastructure.
To enhance the overall stability, performance, and reliability of our services, we have made the strategic decision to migrate all services currently hosted on our servers in Vietnam to our upgraded infrastructure in Singapore.
This decision is based on two primary factors:
Organizational Restructuring: As part of our internal restructuring to optimize operations and technical management.
International Bandwidth Stability: To address persistent challenges with the stability of international bandwidth from our Vietnam-based servers, which has occasionally impacted service quality for our global users.
The migration to Singapore's data centers is expected to provide:
Superior Network Stability: A more robust and consistent international connection.
Enhanced Performance: Reduced latency and improved speeds for a broader user base.
Increased Reliability: Access to infrastructure designed for high availability.
Our technical team will manage the migration meticulously to minimize disruption. A detailed schedule, including any anticipated maintenance windows, will be communicated separately well in advance.
We sincerely apologize for any inconvenience this necessary transition may cause. We are confident that this move will significantly improve your experience with our services in the long term.
Should you have any immediate questions or concerns, please do not hesitate to contact our support team.
Thank you for your continued understanding and support.
